SJC | Contact Us | Lost and Found

Mineta San José International Airport - SJC

Lost and Found

If you lost an item at the airport and know where you may have lost it, please contact one of the agencies below as each agency manages its own Lost and Found. If you are not sure where you lost your item, please contact the Airport’s Lost and Found at
(408) 277-5419.

Location where item was lost	Contact Agency	Contact Information
On Board the Aircraft or Lost Luggage	Contact your individual airline	List of Airlines
Security Checkpoint within 24 hours of loss. All found items are given to Airport Lost and Found after one business day with the exception of cash, wallets and purses. These items are held at the TSA office.	Transportation Security Administration (TSA)	Phone: 408-961-0359
Door-to-Door Shuttles	Contact Taxi San Jose	Phone: 408-210-3236
Rental Car and Rental Car Office	Contact your individual rental car agency	List of rental car companies
Taxis	Contact Taxi San Jose	Phone: 408-210-3236
Public Buses	Contact Santa Clara Valley Transportation Authority	Phone: 408-321-2300
All other Airport areas including areas inside the terminals, parking garages, and outdoor areas such as, curbside and parking lots, Airport Blue Shuttle Buses.	Airport Lost and Found*	Submit Lost Item Form Phone: 408-277-5419

*Airport Lost and Found Information
The Airport Lost and Found Office is located at street level in the North Concourse of Terminal B (south of the International Arrivals Facility). Individuals retrieving items from the Lost and Found should park in the Terminal A Parking Garage and bring their parking ticket to Lost and Found for validation. From the first floor of the parking garage, proceed south to the Ground Transportation area and cross the street to the International Arrivals Facility. Then proceed south to the Lost and Found Office. Curbside signage is available to assist you in locating the office.

To contact Airport staff in Lost and Found, please use any white courtesy phone and dial 51#. Airport staff will provide you with directions in order to reach the Lost and Found Office.

Hours:

Monday through Friday, 7:00 am � 11:00 am
and 12:00 pm � 4:00 pm
Closed between 12:00 � 1:00 p.m.
Closed on Saturday, Sunday and holidays.

Phone:

E-mail:

(408) 277-5419

Airport Lost and Found

During non-business hours, please submit a Lost Item Form or leave a message on the Airport Lost and Found voicemail with your full name, phone number, a detailed description of the lost item, the date and approximate time when the item was lost if known and the location where the item may have been lost. Airport Staff will respond to your inquiry within one business day.

Please Note:
Lost items turned into the Lost and Found Office are retained for 30 days before being disposed. Proof of ownership will be required to claim an item. If you are unable to pick up your item during normal business hours, arrangements can be made for pick up during non-business hours, or the item can be shipped to you via UPS or FedEx. Shipping is at the owner’s expense and can be coordinated with the Airport Lost and Found Office.