2003 Airside Operations IIR Performance Measure Survey Results

 

Question

Excellent

Good

Fair

Poor

1

How would you rate the responsiveness of the Manager on Duty (MOD) to situations you have been involved in?

56%

33%

0%

11%

2

How would you rate the safety of the ramp areas?

32%

59%

4%

4%

3

How would you rate the airport in addressing safety issues on the airfield?

52%

38%

10%

0%

4

How would you rate the enforcement of ramp driving regulations by Airport Operations?

55%

25%

10%

10%

5

How would you rate the response and coordination of Airport Operations to hazmat (fuel, lavatory waste, etc) spill incidents?

50%

50%

0%

0%

6

How would you rate the responsiveness of Airport Operations to issues related to Foreign Object Debris (FOD) prevention and removal?

56%

44%

0%

0%

7

How would you rate the efficiently of Airport Operations in managing Remain Overnight (RON) gate assignments.

57%

29%

14%

0%

8

How would you rate Airport Operations in assisting tenants and operators with compliance of the Airports Noise Control Program and Curfew Reporting Procedure process?

56%

33%

11%

0%

9

How would you rate Airport Operations in it’s emergency planning efforts?

44%

44%

11%

0%

10

How would you rate Airport Operations coordination with tenants regarding their role in the Airport's emergency plan?

29%

43%

14%

14%

GENERAL AVIATION

1

How would you rate the Airport in its management of GA hangar and tiedown facilities?

33%

46%

13%

8%

2

How would you rate the Airport’s response to safety issues related general aviation?

55%

40%

5%

0%

3

How would you rate the Airport’s enforcement of GA basing agreements for assigned space and use?

59%

27%

4%

9%

4

How would you rate the Airport’s response to maintenance issues associated with GA hangar and/or tiedown spaces?

45%

30%

15%

10%

5

How would you rate the Airport’s efforts to sustain GA support facilities (Washracks, phonebooths, maintenance shelter, etc)?

30%

40%

25%

5%